Wholesale FAQ

Q: How do I become an online wholesale customer?

A: Follow the details on "Become a wholesale customer" webpage, and you'll be all set!

 

Q: I was a customer on your other wholesale store, but I can't login here. What should I do?

A: Some accounts were unable to be carried over, and because of this you'll just need to register on this store, which you can do by clicking here.

 

Q: If my account wasn't carried over, does this mean my wholesale information was lost?

A: We keep detailed information for all of our wholesale customers internally, so the only thing lost was your sign in for our online store. All of your shipping info, purchase history, etc. we will still have on file.

 

Q: The pricing online is different than what I've been quoted in the past, why is this?

A: Our online pricing is strictly a baseline wholesale price. What this means is it's basically a placeholder to give you an idea of what your total will be, nothing else.

 

Q: I'd like to use my credit card to check out...

A: Don't! Your online order is simply to generate an invoice, so DO NOT select to use a credit card or PayPal when checking out.

 

Q: If Id like to buy a large quantity of a specific item, would I be able to get a discount?

A: Depending on the amount, this would definitely be an option. Please contact us directly or add it to your notes on the final page of check out to let us know. We'll be happy to work with you on this.